Avoid Calling on Mondays
If you ever have to phone to get in touch with your insurer, you need to avoid calling on Mondays, or you’ll end up being on hold for a long time, along with many others who had some concerns arise during the weekend. Usually, Wednesday is the best time to call since people will begin settling things for the coming weekend. Moreover, even if the first inclination you might have is to scream and curse at the top of your lungs when someone finally picks up, try to remain patient. It probably wasn’t the fault of the person at the other end of the line, after all. Instead, be collaborative and try to be even more polite. Use their name and show how grateful you are for the assistance they’re about to offer you. Doing so will make pushing them to help you with your concerns much easier. They might even go beyond the call of duty for you.
